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201229P - QUESTIONNAIRE DESIGN

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Presentation at a workshop on Research Methodology in Health Sciences held at the Northern Area Armed Forces Hospital on 29 December 2020 at 6.30 pm. By Professor Omar Hasan Kasule MB ChB (MUK), MPH (Harvard), DrPH (Harvard) Professor of Epidemiology and Bioethics, King Fahad Medical City

 

CONTENT:

} Utmost care should be taken in preparing the study questionnaire.

} Correct decisions must be made about what items to include in the questionnaire. This is guided by the hypothesis under study and knowledge of potential confounding factors.

} A start is made by reviewing questionnaires of previous similar studies.

} The content of a question may be one of the following: knowledge, attitude, belief, experience, behavior, and attributes.

 

WORDING OF QUESTIONS:

} The following should be observed in selecting questionnaire items: clarity, comprehensibility, neutrality, and scaling.

} The question must be worded properly to make sure they are easy to understand.

} The wording of the questionnaire items should leave no room for ambiguity.

} The words must be easy. Technical jargon must be avoided.

} The wording should be neutral, neither positive nor negative. Biased questions are leading, threatening, value-laden, or assumptions.

} Each question should contain only one concept or item of information; questions should not be double-barreled.

} The responses must be scaled appropriately. Double negatives should be avoided.

 

FORMAT AND LAYOUT:

} The format and layout of the questionnaire are important and have an impact on response rates.

} The order of the questions must be logical moving from the superficial to the more detailed.

} Embarrassing questions should be kept towards the end because they may spoil the whole interview.

} Closed questions are preferred to open questions.

} Questions should not be too long.

} The total number of questions must be appropriate.

} The questionnaire should be designed for easy reading. The use of boxes and different colors helps. The font print size must be readable.

} The logical sequence of questions must be proper. Skip patterns should be worked out carefully and exhaustively.

 

PILOT TESTING:

} The reliability and validity of the questionnaire should be tested during the pilot study.

} Pilot testing also has the additional advantage of testing the study procedures and administrative bottlenecks.

} The following are common problems in questionnaires that can be uncovered during pilot testing: ambiguous questions, questions that are not self-explanatory, two questions in one, use of unfamiliar words, asking for events that are difficult to remember, insufficient number of response categories, overlapping categories, questions that are too long, questions that have too many ideas, questions that require too much detail, leading questions, improper use of rating scales.

 

ETHICAL AND CONFIDENTIALITY ISSUES:

} Before administering a questionnaire, the investigator should be aware of some ethical issues. Informed consent must be obtained.

} The information provided could be subpoenaed by a court of law and the investigator cannot refuse to release it.

} In the course of the interview the investigator may get information that requires taking life-saving measures. Taking these measures will however compromise confidentiality. Such a situation may arise in the case of an interviewee who informs the interviewer that he is planning to commit suicide later that day. Such information may have to be conveyed immediately to the authorities concerned.

 

APPENDIX: EXAMPLE OF A WELL-DESIGNED QUESTIONNAIRE: