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150323P - COMPASSION IN MEDICAL CARE: CONCEPT AND PRACTICE FROM AN ISLAMIC PERSPECTIVE

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Presented at the International Nursing Symposium with the theme ‘Taking Time to Care: Cultivating Compassion in Nursing’ organized by the Executive Administration of Nursing Services at King Fahad Medical City, Riyadh 23-24, March 2015 by Professor Omar Hasan Kasule Sr. MB ChB (MUK), MPH (Harvard), DrPH (Harvard) Chairman of the Human and Medical Ethics Committee at King Fahad Medical City, Riyadh, Saudi Arabia EM: omarkasule@yahoo.com.


Defining compassion: a dilemma
Definition of compassion is virtually impossible because it is an inner feeling that manifests in outward action such as compassionate care and communication[1]  [2].
Compassion has inner and outward dimensions; one can exist without the other. You can be compassionate without any visible physical manifestation. Outward acts of compassion may be mechanical culturally-learned routines with no underlying compassion (e.g. professional criers)
Adult patients beyond the concrete thinking stage can after a time tell the difference between the inner dimensions (human connection) and outer dimensions of compassion (routines)
Do we have compassion deficit?

Outer dimension of compassion
Measurement of compassion[3]
Testing for compassion[4]
Training in compassion: boot camp training[5], training[6], training nurses to show / deliver compassion[7]  [8]  [9]
Organizational change [10] and management  practice[11]
Environment  to promote compassionate care[12]
? Nursing programs exclude compassion[13]

Inner dimension of compassion in normal practice
Using stories to teach compassion[14]
listening to patients and watching their body language[15]
Compassion by inspiration[16]

Role of compassion in health care
Compassion part of nursing care[17]
Compassion leads to quality care[18] [19],
Compassion reduces patient suffering[20]
If we cannot cure let us at least offer compassion[21]

The Islamic concepts of compassion: outer dimension (level 1)
Obligation to visit the patient (wujuub ‘iyaadat al mariidh)[22]
Virtue (fadhl) and reward (ajr) of visiting the patient[23]
Leniency (rifq) is a virtue[24] that Allah loves in everything[25]
Kindness (hilm)[26]

The Islamic concepts of compassion: outer dimension (level 1)
Avoiding secret conversations (najwa)[27]
Dua for the patient[28]
Encouraging the patient during the visit (tashjii’I almariiidh)[29]
The sick not visiting patients (la yurdana mumridh ‘ala musihh)[30]
Solving the needs of a brother (haajat al akh)[31]

The Islamic concepts of compassion: outer dimension (level 2)
Expressing love for others (al I’ilaam bi al hubb)[32]
Love for others what you love for yourself (yuhibbu li akhhihi ma yuhibbu linafsihi)[33]
Good thoughts about others (husn al dhann)[34]
Recognize the rights of the elderly (‘irfan haqq al kabiir) and compassion for the young (rahmat al saghiir)[35]
Compassion (rahmat)

The Islamic concepts of compassion: inner dimension (level 3)
Rahmat is a divine attribute. It has limited mention as a human attribute as rahmat for parents[36] ,  believers[37]  [38], and spouses[39]
Rahmat has 100 potions 99 of which are with Allah[40].
Allah’s rahmat for humans is more than a mother bird’s rahmat for its chicks
Divine rahmat is comprehensive. Human rahmat focuses more on the weak and needy

The Islamic concepts of compassion: inner dimension (level 3)
The highest level of this rahmat is be in the shoes of the patient and share hopes and fears. Patient + Nurse = one emotional entity
The prophet likened mutual love (tawaadud) and mutual compassion (taraahum) to the body as a physiological entity if any part is injured the rest of the body responds with insomnia and fever[41].
This concept of rahmat is higher than empathy which is sharing an emotion without losing sight of the fact that is somebody else’s emotion[42]

Barriers to compassion
My hypothesis is that compassion for the weak and suffering is natural. All humans even the most wicked feel compassion for the young of humans and even animals
Lack of compassion is due to modifiable acquired factors either in the person or in the environment
We should look for and remove what hampers nurses from being naturally compassionate rather than strive to teach them to be compassionate.

Barriers to compassion
Barriers to nursing compassion include issues of pay and compensation[43] [44], work-related, personal factors, sociocultural factors
Barriers to nursing compassion: pay, compassion for nurses
Barriers to physician compassion include: burn-out, overload, difficult patients and families, and complex clinical situations [45] [46]

Compassion fatigue
Compassion fatigue and burn-out are different but in essence have the same causes and impact
Compassion fatigue occurs in students[47], nurse practitioners[48]
Warning signs of compassion fatigue and burnout should be recognized early to combat fatigue[49] [50] [51]
Factors leading to compassion satisfaction and compassion fatigue: manager support, co-worker relations, hours of work, social support, trait anxiety, ethnicity, group cohesion, staff wellbeing [52] [53] [54] [55] [56] [57]

Combating compassion fatigue from the inner dimension
All work is evaluated by the underlying intentions (niyyat) that are in the inner dimension.
The stronger the niyyat the better the work
Work is evaluated according to its end (al ‘amal bi al khawatiim)[58]
The best of work is what is continuous until the end (khayr al ‘amal adwamuha)[59]
Compassion deficit is mostly weakness of the internal dimension


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