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250307c - CONSTRUCTION AND VALIDATION OF QUALITY AUDIT CRITERIA FOR INSURANCE OPERATIONAL PERFORMANCE AT KING ABDULLAH BIN ABDULAZIZ UNIVERSITY HOSPITAL

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Agenda of Meeting with KAAUH/PNU Researchers prepared by Prof Omar Hasan Kasule MB ChB (MUK), MPH (Harvard), DrPH (Harvard). 

 

1.0 RESEARCH TEAM

Name

Role in research

Specialty

Organization

Position

Riyadh AlAhmad

PI

Family Medicine

KAAUH, PNU

Consultant

Omar Hasan Kasule

Co-PI

Data analysis

Research Center, PNU

Senior Research Scientist

Nayef AlBukairi

Co-PI

IT

KAAU, PNU

Director TRAKCARE

Naser Hussein Shwaihet

Co-PI

Quality Assurance

KAAU, PNU

Director Quality Assurance

Ahmad AlAskar

Co-PI

Finance

KAAUH, PNU

Director, Revenue Cycle

 

2.0 OBJECTIVES:

  • Construct and validate quality and performance criteria (6 months).
  • Implement the criteria at the 3 main hospitals in Riyadh.
  • Generalize the criteria to other hospitals.

 

3.0 METHODS:

  • Assemble the Research team.
  • Study of existing systems, processes, and outcomes.
  • Sampling 300 insurance claims.
  • Initial review and interviews.
  • Initial listing and definition of audit and performance criteria.
  • Initial listing of outcome variables.
  • Audit of the insurance claims using the criteria.
  • Audit/analysis of quality and performance criteria.

 

4.0 DATA MANAGEMENT:

  • Check for completeness, consistency, and accuracy.
  • Turn text data into numerical data.
  • Define variables: values, labels, sorting, transpose, transform, weights.
  • Edit data: multiple responses, duplications, outliers, missing data (impute).